UNDERSTAND THE PRODUCT AND OFFER PRIOR TO PURCHASING.
READ THE TERMS AND CONDITIONS or Call : 800-763-3713 FOR DETAILS
This Agreement is between Pro-Long (Referred herein as Company) and you (“you”, “your” or “Customer”) This Section sets forth the terms and conditions which apply to the use by you of the Company Sites (as defined below) and any other subscription product or service offered for sale by Company and/or its affiliates (collectively, “Company “). Company reserves the right to make changes to the Company sites, policies, and these Terms at any time without notice.
By using, accessing or ordering products from this Website, you hereby agree to all of the following terms.
Product Health Disclaimer
Any statements on this site or any materials or supplements distributed or sold by www.tryprolong.com (or this site), or any of its affiliates have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a history of heart conditions Company suggest consulting with a physician before using any of products. The results on all products are not typical and not everyone will experience these results.
Trial Product Program Details
In order to activate your trial you will pay shipping and handling fee of $5.99 for a 30 day trial supply of Pro-Long to be shipped to your door. Company typically ship all orders the day of, or the day after you place your order (except that orders placed Friday-Sunday will be shipped the following Monday). To be clear Company are giving you 14 days to try the product . Company consider the end date for your trial period to be 14 days after you place your order.
This transaction will appear on your statement as Pro-Long 800-763-3713
You may contact customer service department to cancel your Trial Offer within  days of ordering the product, otherwise you will continue with auto-ship program, which is described below.
If you ever have any questions on your trial or the membership program simply call : 800-763-3713
Auto-Ship Program (DETAILS)
Unless you cancel before the end of your trial period as specified above, you will continue to receive a new 30 day supply of Pro-Long each and every month as long as you continue your membership in auto-ship program. Company will charge your credit card, the same card that you provided to pay for your Free Offer , in the amount of $129.99 (plus tax, if applicable) and $9.99 shipping and handling fee each month when your new Pro-Long is shipped. Your first payment for Pro-Long will be charged on approximately the 45th day after your trial purchase. Each subsequent charge will take place 30 days from the previous order date. At any time Company may offer discount pricing, incentives or special promotions running in which you may be billed at a lower amount than the standard pricing.
If you would like to cancel your membership and stop receiving future shipments, you must call : 800-763-3713 least 24 hours prior to the date that your next monthly delivery order is shipped from warehouse.
Customer service center is open Mon-Fri: 9am – 5pm EST.
The number again is : 800-763-3713
You have a 100% satisfaction guarantee on Pro-Long and this auto-ship program. If you are not satisfied with the products you purchase Company will provide a full reimbursement of the product cost, regardless of how much of the product you used. You can return the empty bottle for a full refund of the purchase price minus shipping and handling.
To obtain your refund, you must do the following:
Call at : 800-763-3713 Mon-Fri: 9am – 5pm EST. You will be given a Return Merchandise Authorization (RMA) number. To receive your refund, your return must be received at shipping facility within 30 days of purchase. Be sure to clearly write the return merchandise authorization (RMA) number on the outside of the box. Shipping department is NOT allowed to accept any packages without an RMA number. You are responsible to pay for return shipping. Address the return package to:
Attn: Pro-Long Returns Department
18015 Sant Angelo Drive
Lutz, FL 33558
Company will not accept or issue a refund for any packages marked return to sender or refused that do not include a valid RMA number. If you return a package, Company recommend that you get proof of shipment. Upon receipt of your returned product with a valid RMA number, a refund will be issued to your credit card.
After the shipping department receives your return, it generally takes 5-7 business days or less to process your refund. Once a return is processed, it can take up to one billing cycle for this return to be posted to your account, depending on your financial institution.
TERMS OF SERVICE
This Terms of Service is a legally binding agreement made by and between Pro-Long and you, personally and, if applicable, on behalf of the entity for whom you are using this web site (collectively, you). This TOS governs your use of this website and the services Company offer on the Web Site (Services), so please read it carefully. BY ACCESSING OR USING ANY PART OF THE WEB SITE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THIS TOS. IF YOU DO NOT AGREE TO BE SO BOUND, DO NOT ACCESS OR USE THE WEB SITE. INTERNET TECHNOLOGY AND THE APPLICABLE LAWS, RULES, AND REGULATIONS CHANGE FREQUENTLY. ACCORDINGLY, COMPANY RESERVE THE RIGHT TO MAKE CHANGES TO THIS TOS AT ANY TIME. YOUR CONTINUED USE OF THE WEB SITE CONSTITUTES ASSENT TO ANY NEW OR MODIFIED PROVISION OF THIS TOS THAT MAY BE POSTED ON THE WEB SITE.
1. Use of the Company Sites:
The Company Sites contain links to other Web sites, resources and advertisers. Company is not responsible for the availability of these external sites nor does it endorse or is it responsible for the contents, advertising, products or other materials made available on or through such external sites. Under no circumstances shall Company be held responsible or liable, ly or inly, for any loss or damage caused or alleged to have been caused to a user in connection with the use of or reliance on any content, goods or services available on such external site. You should any concerns to such external site’s administrator or webmaster.
2. Disclaimer of Warranty; Limitation of Liability:
Company neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on the Company sites, nor for any offensive, defamatory or obscene posting made. Under no circumstances will Company be liable for any loss or damage caused by your reliance on information obtained through the content on the Company sites. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the Company sites. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to financial, health, or lifestyle information, opinion, advice or other content.
You agree to defend, indemnify, and hold harmless the Company, its officers, ors, shareholders, employees, independent contractors, telecommunication providers, and agents, from and against any and all claims, actions, loss, liabilities, expenses, costs, or demands, including without limitation legal and accounting fees, for all damages ly, inly, and/or consequentially resulting or allegedly resulting from Your misuse or inability to use the Website, or Your breach of any of these terms and conditions of this Agreement. Company shall promptly notify you by electronic mail of any such claim or suit, and cooperate fully (at your expense) in the defense of such claim or suit. If Company do not hear from you promptly, Company reserve the right to defend such claim or suit and seek full recompense from you.
To manage your order,
Call at : 800-763-3713
If you believe that you have been billed improperly, please notify Customer Service Department immediately. If Company do not hear from you within thirty (30) days after such billing error first appears on any account statement, such fee will be deemed acceptable by you for all purposes, including resolution of inquiries made by your credit card issuer. You release from all liabilities and claims of loss resulting from any error or discrepancy that is not reported within thirty (30) days of its publication.
This Agreement and all matters arising out of, or otherwise relating to, this Agreement shall be governed exclusively by the laws of the State of New York, excluding its conflict of law provisions. Venue for any matter arising from or related to this Agreement shall exist solely and exclusively in New York, New York and the parties hereby submit to the personal jurisdiction of the state and federal courts sitting in Southern District of New York for such purpose.
In the event any Party shall commence any claims, actions, formal legal action, or arbitration to interpret and/or enforce the terms and conditions of this Agreement, or relating in any way to this Agreement, including without limitation asserted breaches of representations and warranties, the prevailing party in any such action or proceeding shall be entitled to recover, in addition to all other available relief, its reasonable attorney’s fees and costs incurred in connection therewith, including attorney’s fees incurred on appeal. No waiver of or by the Company shall be deemed a waiver of any subsequent default of the same provision of this Agreement. If any term, clause or provision hereof is held invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any other term, clause or provision and such invalid term, clause or provision shall be deemed to be severed from this Agreement.
The Company shall not be responsible for any failure to perform due to unforeseen circumstances or to causes beyond reasonable control, including but not limited to: acts of God, such as fire, flood, earthquakes, hurricanes, tropical storms or other natural disasters; war, riot, arson, embargoes, acts of civil or military authority, or terrorism; strikes, or shortages in transportation, facilities, fuel, energy, labor or materials; failure of the telecommunications or information services infrastructure; hacking, SPAM, or any failure of a computer, server or software, for so long as such event continues to delay the Company’s performance.
All headings are solely for the convenience of reference and shall not affect the meaning, construction or effect of this Agreement. This Agreement constitute the entire agreement between the parties with respect to Your access and use of the Website and Your ordering and use of the Products, and supersedes and replaces all prior understandings or agreements, written or oral, regarding such subject matters. The Company reserves the right to change any of the provisions posted herein and you agree to review these terms and conditions each time you visit the Website. Your continued use of the Website following the posting of any changes to these terms and conditions constitutes your acceptance of such changes. The Company does not and will not assume any obligation to provide you with notice of any change to this document. Unless accepted by the Company in writing, these terms and conditions may not be amended by you.
Statements made by Company have not been evaluated by the food and drug administration. The FDA did not test Pro-Long . These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use Pro-Long as per instructions and always watch for any allergic reactions. The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner. All models and graphs are strictly for illustrative purposes.
In the event that any individual should use the information presented on this website without a licensed medical practitioner’s approval, that individual will be diagnosing for him or herself. No responsibility is assumed by the author, publisher or distributors of this information should the information be used in place of a licensed medical practitioner’s services. No guarantees of any kind are made for the performance or effectiveness of the preparations mentioned on this website. Furthermore, this information is based solely on the traditional and historic use of a given ingredient or on clinical trials that are generally not recognized by any US government agency or medical organization.
This information has not been evaluated by the US Food and Drug Administration, nor has it gone through the rigorous double-blind studies required before a particular product can be deemed truly beneficial or potentially dangerous and prescribed in the treatment of any condition or disease.
Pro-Long Safety Guidelines
Before using Pro-Long supplements or other products sold on this website, research the respective ingredients contained in said product thoroughly and/or consult with an appropriately qualified practitioner or expert. If you are taking prescription drugs, or have a medical condition check with an appropriately qualified practitioner before using Pro-Long . Ingredients in Pro-Long products have shown evidence that they may work better or as good as a placebo. Just because a small amount works well does NOT mean that more is better. As individuals Company all have different constitutions, sensitivities, allergic reactions and possible health conditions. The following are merely guidelines. They include products offered on websites.
This needs to be discussed with your physician. Should I check with my doctor or healthcare provider before using a supplement? This is a good idea, especially for certain population groups. Dietary supplements may not be risk-free under certain circumstances. If you are pregnant, nursing a baby, or have a chronic medical condition, such as, diabetes, hypertension or heart disease, be sure to consult your doctor or pharmacist before purchasing or taking any supplement.
While vitamin and mineral supplements are widely used and generally considered safe, you may wish to check with your doctor or pharmacist before taking these or any other dietary supplements. If you plan to use a dietary supplement in place of drugs or in combination with any drug, tell your health care provider first. Many supplements contain active ingredients that have strong biological effects and their safety is not always assured in all users.
If you have certain health conditions and take these products, you may be placing yourself at risk. Some supplements may interact with prescription and over-the-counter medicines. Taking a combination of supplements or using these products together with medications (whether prescription or OTC drugs) could under certain circumstances produce adverse effects. Be alert to advisories about these products, whether taken alone or in combination
Some supplements can have unwanted effects during surgery.
It is important to fully inform your doctor about the vitamins, minerals, herbals or any other supplements you are taking, especially before elective surgery. You may be asked to stop taking these products at least 2-3 weeks ahead of the procedure to avoid potentially dangerous supplement/drug interactions — such as changes in heart rate, blood pressure and increased bleeding – that could adversely affect the outcome of your surgery.
Not to be used by women especially during pregnancy, or if you are nursing.
Not recommended for person currently taking blood thinning medications:
Not for persons with stomach inflammation/ulcers serious digestion and/or liver problems.
Do not exceed recommended dose.
Not to be used prior to discussing with your medical doctor.
Please read all the ingredients and pricing prior to purchasing. It is your responsibility to read all terms and conditions, pricing and call if you are not completely certain of the offer provided.